Privacy policy

What we collect

Only what we need to sell you a camera. When you order, we get:

• your name, email and phone number
• your shipping address (or the pickup day and time you chose)
• what you bought and what you paid

We never see or store your card number: payments are handled by Stripe.

How we use it

To process and ship your order, send you order emails (confirmation, tracking, refunds), answer your questions, handle warranty requests, and keep the records we need for taxes and accounting.

No newsletters or marketing emails, and we never sell or rent your information.

Who helps us

We share only what each service needs to do its job:

• Stripe: payments, fraud checks and sales tax
• Resend: sending order emails
• USPS, UPS or FedEx: delivering your package (name and address)
• Shippo: shipping labels and package tracking
• Cloudflare and our hosting provider: running this website

Cookies and your browser

No ads and no tracking cookies. Your cart is saved in your own browser so it's still there when you come back. Stripe uses its own cookies on its payment page to keep payments secure.

Counting visits

We count how many times each camera page and each accessory page is opened, and where visitors came from (for example Instagram or a search engine), without cookies and without keeping your identity. To avoid counting one person many times in a day, each visit is matched with others from the same day using a one-way code. It is made from your IP address and browser type together with a secret key that only this website holds, so it can't be turned back into an address without that key. The code changes every day and is deleted after about two days. Your browser also remembers, until you close the tab, which page you arrived from, so we can tell whether you came from Instagram. Apart from those short-lived codes, we keep only the daily totals for each camera and accessory. Visits by the shop owner while signed in aren't counted.

How long we keep it

Order records are kept as long as the law requires for taxes and accounting (usually several years). Unpaid checkouts are deleted automatically.

Your choices

You can ask us what we have about you, to correct it, or to delete it (except what we must keep for taxes). Contact us and we'll reply within 30 days.