Good to know

🚚 Shipping

We ship within the US with USPS, UPS or FedEx, always with tracking. Shipping is $7 for orders under $250 and free for orders of $250 or more.

📍 Local pickup (San Jose)

Free. Choose a day and time window at checkout; the address is in your confirmation email.

• Monday–Friday: 10am–12pm or 3pm–7pm
• Saturday–Sunday: 8am–10am or 6pm–8pm

🔋 What's included

Every camera comes with a battery, charger and SD card.

↩️ Cancellations

Changed your mind? Contact us before your order ships or is picked up and we'll cancel it and refund you in full, to the card you paid with.

📦 Returns

All sales are final. Every camera is tested before it's listed, so once an order has shipped or been picked up we don't accept returns for a change of mind. Technical issues are covered by our warranty below.

🛠️ 1-month warranty

If the camera doesn't perform a function it supports (a technical issue), Contact us within 1 month of delivery or pickup with your order number.

We'll repair it, replace it, or refund you; we'll pick the best fix for the issue. If it needs to come back to us, we pay the return shipping.

Not covered: drops, water or other damage after delivery, and normal wear.